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 F.A.Q.(Frequently Asked Questions) How soon should I book my moonwalk? As soon as possible. Our inflatables are booked first come first served so the sooner you book the better your selection will be. Can the inflatable be set up in a driveway or cul de sac? The preferred area is a smooth grassy area. However, paved driveways are also acceptable. Please discuss this when booking so we can make arrangements to properly secure the inflatable. Are your inflatables insured? Yes - all of our inflatables carry a liability insurance policy. What is your delivery charge? Benham's Bounceables provides free delivery, set-up, and breakdown. Your inflatable will be set up and ready prior to your scheduled time. We come back after your party and take care of all the breakdown as well. How does the moonwalk stay inflated? All of our moonwalks require a standard 110 three prong outlet. The moonwalk must be placed within 100 feet of this outlet. If it is to be placed in a field or further than 100 feet of an outlet then you would need to have a generator. Benham's Bounceables could furnish this, however, we would need advance notice and there would be an additional charge. I want to have my party at a park or at a friends house, is that okay? You will need to contact the park you are planning on having your party at and ask permission. You would also need to make sure that there is power available and that there is a smooth flat surface with no low hanging tree limbs within 100 feet of the area. We ask that the homeowner of the location of the party make the reservation. What kind of deposit do you require? At Benham's Bounceables we try to keep it very simple. No deposit is required, we ask that you have a check, or cash ready after we set up the unit. What if it rains? At Benham's Bounceables we have a simple policy - if we set it up we would expect payment, if we don't set it up we don't expect payment. Weather is very unpredictable in that it can start or stop raining at any time. If it is a downpour and forecast for heavy rain all day we would not set up. Otherwise, we really just "play it by ear" and stay in contact with you prior to your scheduled time. |
